Job Description
Are you looking for a dynamic role where your customer service skills make a real impact? Apex Community Retail is seeking a dedicated Customer Experience Associate to join our growing team in Raleigh, North Carolina. We are a local leader committed to fostering a supportive environment where every team member can thrive. We pride ourselves on our premium service standards and offer competitive hourly pay, flexible scheduling, and clear pathways for advancement.
We are looking for individuals who are passionate about helping others, possess a positive attitude, and are ready to be part of a winning team. If you are ready to take the next step in your career in the retail sector, we want to hear from you.
We are looking for individuals who are passionate about helping others, possess a positive attitude, and are ready to be part of a winning team. If you are ready to take the next step in your career in the retail sector, we want to hear from you.
Responsibilities
- Greet and assist customers with a friendly, professional demeanor to ensure a positive shopping experience.
- Process transactions accurately using point-of-sale systems and handle returns or exchanges efficiently.
- Maintain a clean, organized, and visually appealing sales floor and stockroom.
- Assist in inventory management and stock replenishment to ensure product availability.
- Collaborate with team members to achieve daily sales goals and operational targets.
- Handle customer inquiries and complaints with patience and problem-solving skills.
Qualifications
- High school diploma or GED required.
- Previous retail or customer service experience is preferred but not mandatory.
- Strong verbal communication and interpersonal skills.
- Ability to stand for extended periods and lift up to 25 lbs.
- Basic math skills for cash handling and inventory counts.
- Reliable transportation and availability to work flexible hours, including weekends and holidays.