Job Description
Join our dynamic team at Apex Retail Solutions as a Customer Experience Specialist in the heart of Raleigh! We're seeking energetic professionals to deliver exceptional service while supporting our growing retail operations. This hourly role offers flexible scheduling and opportunities for growth in a fast-paced environment. If you thrive on customer interaction and want competitive pay with no experience required, apply today!
Responsibilities
- Deliver outstanding in-person customer service with product knowledge demonstrations
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Assist with inventory management, stocking, and visual merchandising
- Resolve customer inquiries and escalations with empathy and efficiency
- Collaborate with team members to maintain store cleanliness and safety standards
- Participate in training sessions to enhance product knowledge and service skills
- Support store opening/closing procedures including cash reconciliation
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Basic math aptitude for transaction handling
- Ability to stand for extended periods and lift up to 25 lbs
- Reliable transportation and punctuality
- Positive attitude with problem-solving mindset
- Team player with collaborative approach
- Flexibility to work weekends and holidays