Job Description
Join FlexiPay Solutions, Austin's leading provider of flexible employment opportunities! We're seeking enthusiastic Customer Service Associates to join our dynamic team. Enjoy weekly pay, flexible hours (10-30 hours/week), and a supportive work environment. Perfect for students, parents, or anyone seeking work-life balance. No nights or weekends required!
Why Work With Us?
• Same-week direct deposit
• Free parking
• Growth opportunities
• Employee discounts
• Positive, collaborative culture
Responsibilities
- Handle inbound customer inquiries via phone/email/chat
- Resolve billing and account issues efficiently
- Process transactions and update customer records
- Collaborate with team members to improve service quality
- Meet weekly performance metrics and quality standards
- Maintain detailed documentation of interactions
- Provide feedback to enhance customer experience
Qualifications
- High school diploma or equivalent (required)
- 6+ months customer service experience
- Strong verbal/written communication skills
- Proficiency with CRM software (e.g., Salesforce)
- Ability to work independently with minimal supervision
- Reliable internet connection for remote options
- Positive attitude and problem-solving mindset
- Available to work 2-3 weekdays (morning/afternoon shifts)