Job Description
Are you looking for a rewarding opportunity that fits your lifestyle? Pacific Coast Solutions is currently hiring dedicated Customer Service Associates in Long Beach, CA. We pride ourselves on offering a supportive environment where growth is encouraged and schedules are flexible.
Whether you are entering the workforce for the first time or seeking a change, we provide comprehensive on-the-job training. Join a team that values your potential and offers competitive hourly pay without the need for prior experience.
Whether you are entering the workforce for the first time or seeking a change, we provide comprehensive on-the-job training. Join a team that values your potential and offers competitive hourly pay without the need for prior experience.
Responsibilities
- Greet and assist customers with a friendly and professional attitude, ensuring a positive shopping experience.
- Handle inbound and outbound customer inquiries via phone, email, and in-person with accuracy and speed.
- Process transactions, returns, and exchanges efficiently using the point-of-sale system.
- Maintain a clean, organized, and welcoming workspace to uphold company standards.
- Collaborate with the sales team to meet daily and weekly performance targets.
- Resolve customer complaints and issues diplomatically, escalating when necessary.
- Assist in inventory management and stock organization as needed.
Qualifications
- High school diploma or equivalent (preferred but not required).
- Must be at least 18 years of age.
- Strong interpersonal and communication skills.
- Ability to work flexible hours, including weekends, evenings, and holidays.
- Basic computer literacy and typing proficiency.
- Reliable transportation and the ability to work on your feet for extended periods.