Job Description
Are you looking for a rewarding hourly job in New York with competitive pay and flexible scheduling? Apex Global Services is urgently hiring Customer Service Associates to join our high-performing team. We are seeking motivated individuals who excel in communication and problem-solving.
Why Join Us?
- Competitive hourly rates ($18 - $22/hr)
- Flexible shifts to fit your lifestyle
- Opportunity for rapid career advancement
- Comprehensive training provided
Don't miss this chance to advance your career in a fast-paced environment. Apply today!
Responsibilities
- Handle high-volume customer inquiries via phone and email with a focus on satisfaction.
- Resolve complex customer issues efficiently and escalate when necessary.
- Maintain accurate and up-to-date customer records in our CRM system.
- Collaborate with team members to improve service processes and workflows.
- Adhere to company policies and compliance standards at all times.
- Provide product recommendations and information to enhance the customer experience.
Qualifications
- High school diploma or equivalent required.
- Previous experience in customer service or call center environments is preferred.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite and CRM software.
- Ability to work independently and meet strict performance metrics.
- Reliable internet connection and computer access for remote work (if applicable).