Job Description
Are you ready for a career that puts your needs first? ConnectCare Staffing is currently hiring Customer Service Representatives in New York City. We specialize in matching top talent with positions that offer daily pay and weekly pay options, ensuring you get compensated for your hard work without the wait.
Our New York team is growing, and we are looking for individuals who are communicative, resilient, and eager to help others. If you want a job that respects your time and offers flexibility, apply today.
Responsibilities
- Handle inbound and outbound customer calls with a focus on resolution and satisfaction.
- Assist customers with product inquiries, order status, and billing questions.
- Document customer interactions accurately in the CRM system.
- Escalate complex issues to the senior support team when necessary.
- Maintain a high level of product knowledge to provide accurate assistance.
Qualifications
- Minimum of 1 year of experience in customer support or call center operations.
- Excellent verbal communication skills and a professional phone voice.
- Proficiency in Microsoft Office Suite and CRM software.
- Ability to work flexible shifts, including evenings and weekends.
- Reliable internet connection and home office setup if remote.