Job Description
We are currently seeking enthusiastic and detail-oriented Customer Service Representatives to join our growing team in the heart of Detroit. If you are looking for a dynamic work environment with immediate openings and competitive pay, we want to hear from you.
At Apex Logistics & Retail, we pride ourselves on delivering exceptional service to our community. This is a fantastic opportunity for those looking to build a stable career in customer relations with a forward-thinking company.
Responsibilities
- Greet and assist customers with a friendly and professional demeanor, ensuring a positive shopping experience.
- Process sales transactions accurately using point-of-sale systems.
- Handle customer inquiries, complaints, and returns efficiently and escalate complex issues when necessary.
- Maintain a clean, organized, and safe work environment in accordance with company standards.
- Collaborate with team members to meet daily sales targets and operational goals.
- Assist in inventory management and stock replenishment as needed.
Qualifications
- High school diploma or GED equivalent.
- Previous experience in customer service, retail, or hospitality is preferred but not required.
- Strong communication skills and the ability to interact with a diverse customer base.
- Basic computer proficiency and ability to learn new software quickly.
- Flexibility to work varying shifts, including weekends and holidays.
- Ability to stand for extended periods and lift up to 25 lbs.