Job Description
Join a team that values your time and flexibility!
Apex Support Solutions is currently seeking highly motivated Hourly Customer Service Representatives to join our growing network in Oklahoma City. We specialize in providing top-tier support for national clients and are looking for individuals ready to start immediately.
Whether you are looking for a full-time career or a flexible schedule to accommodate your lifestyle, this role offers the best of both worlds. We provide paid training, a supportive environment, and the opportunity to grow your professional skills.
Key Benefits: Flexible Scheduling, Immediate Start, Paid Training, Competitive Hourly Rate.
Responsibilities
- Handle a high volume of incoming customer inquiries via phone, email, and live chat.
- Provide accurate information regarding products and services to resolve issues.
- Process customer orders, returns, and exchanges efficiently and accurately.
- Document all interactions in our CRM system to maintain detailed records.
- Collaborate with the support team to troubleshoot complex customer problems.
- Maintain a professional and positive demeanor during high-pressure situations.
- Adhere to all company policies and quality assurance standards.
Qualifications
- High School Diploma or GED required.
- Previous customer service or call center experience is a plus but not mandatory.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Proficiency with computers and navigating web-based platforms.
- Ability to work flexible shifts, including evenings and weekends.
- Reliable internet connection if working remotely (on-site options available).