Job Description
Are you looking for a job that fits your lifestyle? Apex Digital Solutions is currently hiring Customer Service Representatives in Ohio and Virginia. We offer flexible hours and weekly pay, making us the ideal employer for those seeking a balance between work and personal commitments.
As a key member of our support team, you will assist customers with inquiries, troubleshoot issues, and provide world-class service from the comfort of your home or our office hub.
Responsibilities
- Manage high-volume incoming calls and emails regarding products and services.
- Resolve customer complaints and issues with empathy and efficiency.
- Update customer records accurately in the CRM database.
- Collaborate with the technical team to escalate complex issues.
- Adhere to all company policies and quality assurance standards.
Qualifications
- High school diploma or equivalent; associate degree preferred.
- Previous experience in customer service or sales is a plus.
- Strong written and verbal communication skills.
- Reliable high-speed internet connection required.
- Ability to work flexible shifts, including evenings and weekends.