Job Description
Are you ready to launch your career immediately?
Apex Talent Solutions is actively seeking hourly Customer Service Representatives to join our dynamic teams in Detroit, MI, and New York. We are committed to connecting talent with opportunities that offer stability, growth, and immediate start dates.
In this role, you will be the voice of our brand, ensuring our clients receive world-class support. We provide comprehensive training and a supportive environment for new hires.
Responsibilities
- Handle a high volume of inbound and outbound customer inquiries via phone and email with a focus on resolution.
- Assist customers with account inquiries, product information, and troubleshooting issues.
- Document all customer interactions accurately in our CRM systems.
- Collaborate with team leads to identify trends and improve service quality.
- Maintain a professional, positive demeanor and contribute to a high-energy team atmosphere.
Qualifications
- High School Diploma or GED required.
- Previous customer service experience is preferred but not mandatory (training provided).
- Strong verbal communication and active listening skills.
- Proficiency with Microsoft Office Suite and basic computer navigation.
- Ability to work flexible hours, including evenings and weekends.