Job Description
Join Our Elite Team in Oklahoma City!
Are you looking for a rewarding career with immediate start dates and competitive hourly compensation? Apex Solutions Group is currently seeking a highly motivated Customer Service Representative to join our growing workforce. We pride ourselves on providing top-tier support to our clients and offer a dynamic environment where your skills are valued.
We are looking for individuals who are eager to learn, thrive in fast-paced settings, and are ready to make an impact immediately. This is an excellent opportunity for those seeking hourly jobs in Oklahoma City with room for rapid advancement.
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat with a focus on resolution and satisfaction.
- Process orders, returns, and exchanges accurately and efficiently.
- Update customer records and maintain database integrity in real-time.
- Collaborate with team leads to identify trends and improve service protocols.
- Escalate complex issues to senior management while keeping the customer informed.
- Conduct product training and onboarding for new team members.
Qualifications
- High school diploma or equivalent required.
- Previous experience in customer service or sales is preferred but not mandatory (on-the-job training provided).
- Excellent verbal and written communication skills.
- Proficiency with Microsoft Office Suite and CRM software.
- Strong problem-solving abilities and a positive attitude.
- Ability to work flexible hours, including evenings and weekends.