Job Description
We are seeking a dynamic and customer-focused Customer Service Representative to join our growing team in Kansas City, MO. If you are looking for an immediate start and a rewarding career in a supportive environment, we want to hear from you.
As a key member of our support team, you will be the voice of our brand, ensuring our clients receive exceptional service. We offer competitive hourly pay, comprehensive benefits, and clear pathways for advancement.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer complaints and issues with patience and efficiency.
- Process orders, returns, and exchanges accurately.
- Update customer information in our CRM database.
- Collaborate with internal teams to ensure customer satisfaction.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is preferred but not required (we train!).
- Strong verbal and written communication skills.
- Ability to multitask in a fast-paced environment.
- Proficiency with basic computer applications (Microsoft Office Suite).