Job Description
Join Our Growing Team in Austin, Texas!
OmniSupport Inc. is currently seeking motivated Entry Level Customer Service Representatives to join our dynamic team. If you are looking for a stable career with weekly pay and a supportive environment, we want to hear from you. No prior experience is required—we provide comprehensive on-the-job training!
In this role, you will serve as the first point of contact for our clients, ensuring their inquiries are resolved with speed and professionalism. We value reliability, clear communication, and a positive attitude. Take the next step in your career with a company that puts its employees first.
Why Choose Us?
- Weekly Paychecks: Get paid every week with no waiting.
- Competitive Hourly Rate: Earn between $18.00 and $22.00 per hour based on performance.
- Flexible Schedules: Day and evening shifts available to fit your lifestyle.
Responsibilities
- Answer incoming customer inquiries via phone, email, and live chat in a professional and timely manner.
- Resolve customer complaints, issues, and questions with patience and efficiency.
- Process orders, returns, and exchanges accurately using our CRM software.
- Update customer account information and maintain detailed records of all interactions.
- Collaborate with the sales and support teams to ensure a seamless customer experience.
- Identify opportunities to upsell products and services to meet team targets.
Qualifications
- High school diploma or GED equivalent required.
- Strong verbal and written communication skills.
- Basic computer proficiency and ability to learn new software quickly.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Reliable internet connection and quiet workspace (for remote options).
- Must be eligible to work in the United States.