Job Description
Are you looking for a local job in Columbus, OH with weekly pay and flexible hours? Apex Solutions Inc. is seeking dedicated individuals to join our dynamic customer service team. We offer a supportive environment where your hard work is recognized and rewarded immediately every week.
We are currently hiring for both day and night shifts, allowing you to choose the schedule that fits your lifestyle. Whether you are looking for a full-time career or a part-time side hustle, we have opportunities tailored just for you.
Responsibilities
- Answer incoming customer inquiries via phone, email, and live chat in a professional and timely manner.
- Resolve customer issues and complaints with empathy and efficiency, ensuring high satisfaction ratings.
- Update customer accounts and records accurately in our CRM system.
- Assist with processing transactions and verifying customer information.
- Collaborate with team leads to identify process improvements and enhance service quality.
- Adhere to all company policies, procedures, and safety guidelines.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in customer service, retail, or hospitality is preferred but not mandatory.
- Strong verbal communication skills with the ability to listen actively.
- Basic computer literacy and typing proficiency.
- Ability to work flexible hours, including weekends and holidays.
- Reliable transportation to and from the Columbus office.