Job Description
We are looking for driven individuals to join our team as Customer Service Representatives. If you are looking for a job that offers weekly pay, flexible hours, and the opportunity to start immediately, this is the perfect opportunity for you.
At Horizon Support Group, we value our employees and provide a supportive work environment where you can grow your career.
Why Join Us?
- Weekly Paychecks: Get paid on time, every week.
- Flexible Schedule: Choose the hours that work best for you.
- Immediate Hiring: Start your career today.
- Competitive Pay: Earn between $18.00 and $25.00 per hour.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Resolve customer issues and complaints with empathy and efficiency.
- Accurately document customer interactions and account information in our CRM system.
- Process orders, returns, and exchanges according to company policy.
- Collaborate with the team to improve service delivery and customer satisfaction scores.
Qualifications
- High school diploma or equivalent required.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a customer-first mindset.
- Basic computer proficiency and familiarity with CRM software.
- Ability to work independently and manage time effectively in a remote setting.