Job Description
Are you looking for a job that offers stability and immediate financial relief? Horizon Contact Center is hiring dedicated Customer Service Representatives in Raleigh, NC. We pride ourselves on providing weekly pay opportunities to hardworking individuals, and we are looking for team members who are eager to learn, regardless of prior experience.
Join our high-performing team and take the first step toward a rewarding career in customer support. We offer a comprehensive training program to help you succeed from day one.
Responsibilities
- Handle inbound and outbound customer calls with a focus on satisfaction.
- Resolve customer complaints and inquiries efficiently and professionally.
- Enter and update customer account information accurately.
- Collaborate with team leads to ensure quality service standards.
- Participate in ongoing training and skill development workshops.
- Maintain a positive and professional demeanor at all times.
Qualifications
- High school diploma or GED is required.
- Basic computer skills and typing proficiency.
- Strong communication skills, both verbal and written.
- Ability to work in a fast-paced environment.
- Reliable access to a computer and high-speed internet.
- Willingness to work a flexible schedule, including evenings and weekends.