Job Description
Join FlexPay Solutions Inc. for immediate daily pay opportunities in Washington DC! We're urgently hiring motivated Customer Service Representatives with flexible hours to support our growing client base. Enjoy the freedom to choose your schedule while earning competitive wages paid daily. No more waiting for bi-weekly checks – get paid instantly for your work! Our modern downtown office offers a collaborative environment with cutting-edge technology and comprehensive training. Perfect for students, parents, or anyone seeking work-life balance without sacrificing income.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing issues and payment processing with precision
- Update customer records and maintain accurate documentation
- Collaborate with team to improve service quality metrics
- Adhere to compliance protocols for sensitive financial data
- Provide exceptional service with empathy and professionalism
- Meet daily performance targets while maintaining quality standards
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service experience
- Proficiency in CRM software (Salesforce training provided)
- Strong problem-solving and communication skills
- Ability to work independently with minimal supervision
- Flexible availability including evenings/weekends
- Pass background check and drug screening
- Reliable transportation to downtown DC office