Job Description
Join our innovative team and enjoy the freedom of daily pay! At FlexPay Staffing Solutions, we revolutionize how you get paid – no more waiting for bi-weekly checks. We're seeking motivated Customer Service Specialists to deliver exceptional experiences while earning daily wages in San Diego's vibrant job market.
As a key member of our hourly workforce, you'll support clients with inquiries, resolve issues efficiently, and contribute to our mission of financial empowerment. This flexible role offers immediate compensation and growth opportunities within our dynamic organization.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with exceptional professionalism
- Resolve billing and account issues using CRM systems
- Process daily payroll transactions and documentation
- Collaborate with team members to maintain service standards
- Update customer records accurately in company databases
- Identify upsell opportunities for additional services
- Participate in daily team meetings and training sessions
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience
- Strong verbal communication and problem-solving skills
- Proficient with Microsoft Office and CRM software
- Ability to work flexible shifts including weekends
- Basic math skills for transaction processing
- Positive attitude and adaptability to fast-paced environment
- Valid California driver's license preferred