Job Description
Join FlexPay Solutions and transform your work-life balance with our revolutionary daily pay system! We're seeking passionate Customer Service Representatives in Charlotte, NC for full-time roles with flexible scheduling. Say goodbye to waiting for payday – earn daily while building a stable career with competitive benefits and growth opportunities. Our supportive culture values your time, offering hybrid work options and cutting-edge tools to excel. If you're driven, customer-focused, and ready for financial freedom, apply today!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries efficiently using CRM systems and documentation
- Process daily transactions and payments with precision
- Collaborate with team to optimize service workflows
- Adapt to flexible schedules including evenings/weekends
- Maintain compliance with financial regulations
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent (college preferred)
- 2+ years customer service or financial experience
- Proficient in CRM software and digital tools
- Excellent communication and problem-solving skills
- Ability to work independently with minimal supervision
- Strong attention to detail and numerical accuracy
- Flexibility to work variable shifts (early mornings/weekends)
- Valid NC driver's license (if field visits required)