Job Description
Join our dynamic team at Coastal Support Solutions and kickstart your career with unmatched flexibility! We're seeking motivated Entry-Level Customer Service Associates to deliver exceptional support while enjoying weekly pay and customizable schedules. Perfect for students, parents, or anyone seeking work-life balance, this role offers comprehensive training and growth opportunities within a supportive environment.
Located in sunny Virginia Beach, our modern office provides a collaborative atmosphere where your contributions matter. With competitive compensation and no weekend requirements, this is your chance to build professional skills while maintaining personal freedom.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process orders, returns, and account updates using our CRM system
- Document interactions and maintain accurate customer records
- Collaborate with team members to resolve complex issues
- Meet weekly performance metrics while maintaining quality standards
- Participate in ongoing training to enhance product knowledge
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- 0-2 years of customer service experience
- Strong communication and problem-solving abilities
- Proficiency with basic computer applications
- Ability to work independently and as part of a team
- Flexibility to work various shifts (morning/afternoon/evening)
- Positive attitude and willingness to learn
- Reliable transportation to our Virginia Beach location