Job Description
Join ServiceFirst Solutions and kickstart your career with no experience required! We're hiring enthusiastic individuals for our entry-level customer service positions across New York City. Enjoy weekly pay, flexible scheduling, and comprehensive training. Our team-based environment offers growth opportunities while serving diverse clients in the retail and hospitality sectors. No college degree needed – we value your attitude and willingness to learn!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process orders, returns, and exchanges using our CRM system
- Collaborate with team members to resolve complex customer issues
- Document interactions accurately in our database for quality assurance
- Meet daily performance metrics while maintaining high customer satisfaction
- Participate in weekly training sessions to enhance product knowledge
Qualifications
- High school diploma or equivalent (GED accepted)
- Excellent verbal and written communication skills
- Basic computer proficiency with ability to learn new software
- Strong problem-solving abilities and attention to detail
- Positive attitude and commitment to teamwork
- Reliable transportation to our Manhattan headquarters
- Openness to flexible shift scheduling including weekends