Job Description
Join our growing team as an Entry-Level Customer Service Associate in Charlotte, NC! We're seeking motivated individuals to deliver exceptional customer experiences while building foundational retail skills. Perfect for students and career changers seeking flexible hourly work with competitive pay and growth opportunities.
Responsibilities
- Provide outstanding customer service through in-person and digital channels
- Process transactions accurately using POS systems
- Assist with inventory management and stock replenishment
- Maintain clean, organized sales floor environments
- Resolve customer inquiries with empathy and efficiency
- Collaborate with team members to achieve sales targets
- Adhere to all company safety and compliance protocols
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred but not required
- Strong communication and interpersonal skills
- Basic math proficiency for transaction handling
- Ability to stand/walk for extended periods
- Flexible availability including weekends and holidays
- Valid North Carolina work authorization