Job Description
Join our dynamic team at Denver Tech Solutions and kickstart your career in customer service! We're seeking motivated individuals for immediate hourly openings with flexible scheduling. Enjoy competitive pay, comprehensive training, and a supportive environment where your growth is our priority. Perfect for students, career changers, or anyone seeking a fresh start in Denver's thriving tech scene.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process orders, returns, and transactions accurately
- Update customer records and maintain database integrity
- Collaborate with team members to resolve escalated issues
- Adhere to company policies and service standards
- Identify opportunities for process improvements
- Complete daily reporting tasks
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency with MS Office Suite
- Strong verbal communication skills
- Ability to multitask in fast-paced environments
- Positive attitude and problem-solving mindset
- Previous customer service experience preferred but not required
- Reliable transportation to Denver office location
- Availability to work weekends and holidays