Job Description
Join MetroStaff Solutions as an Entry-Level Customer Service Associate and kickstart your career with weekly pay! We're seeking motivated individuals in New York to deliver exceptional support to our diverse client base. This role offers rapid growth opportunities, comprehensive training, and a collaborative team environment. Perfect for recent graduates or career changers looking to gain valuable experience in a dynamic setting.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing issues and process payments accurately
- Update customer records in CRM systems
- Collaborate with team members to resolve complex cases
- Meet daily performance metrics and quality standards
- Participate in weekly training sessions
- Support promotional campaigns during peak hours
Qualifications
- High school diploma or equivalent (college students welcome)
- Basic computer proficiency with Microsoft Office
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Positive attitude and customer-focused mindset
- No prior experience required (training provided)
- Must be authorized to work in the US
- Reliable transportation to our Manhattan office