Job Description
Join FlexWork Staffing Solutions and kickstart your career with our entry-level customer service position featuring weekly pay and flexible scheduling! We're seeking motivated individuals in Oakland, CA to deliver exceptional support to our diverse client base. Enjoy the stability of consistent weekly paychecks while maintaining work-life balance through customizable shift options. No prior experience required—comprehensive training provided. This role offers immediate start dates and opportunities for growth within our supportive team environment.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Process transactions and resolve account issues using our CRM system
- Document interactions accurately in our customer database
- Collaborate with team members to ensure seamless service delivery
- Adhere to company protocols while maintaining a positive customer experience
- Complete weekly training modules to enhance product knowledge
- Meet performance metrics for response time and resolution rates
Qualifications
- High school diploma or equivalent (students welcome)
- Basic computer proficiency and typing skills (25+ WPM)
- Strong verbal communication abilities in English
- Reliable transportation to Oakland office location
- Ability to work evenings/weekends based on business needs
- Positive attitude and problem-solving mindset
- Pass background check and drug screening
- Flexibility to adapt to changing schedules