Job Description
Are you a motivated individual looking for a rewarding career opportunity in the vibrant city of Boston? Boston Tech Solutions is currently hiring Entry-Level Customer Service Associates to join our expanding team. We pride ourselves on providing exceptional service and building lasting relationships with our clients.
In this role, you will be the face of our brand, assisting customers with inquiries, processing transactions, and ensuring a seamless experience. We offer a competitive hourly wage, flexible scheduling, and a clear pathway for career advancement within our organization.
Why Join Us?
- Competitive hourly pay ranging from $18.00 to $22.00.
- Flexible part-time hours to fit your lifestyle.
- Comprehensive training program for all new hires.
- Opportunities for internal promotion and professional growth.
- A supportive and inclusive work environment.
Responsibilities
- Greet and assist customers with a friendly and professional demeanor.
- Answer incoming customer inquiries via phone, email, or in person.
- Process sales transactions accurately and efficiently using POS systems.
- Resolve customer complaints and issues to ensure high satisfaction rates.
- Maintain a clean, organized, and visually appealing sales floor.
- Collaborate with team members to achieve daily and weekly sales targets.
- Keep up-to-date with product knowledge and company policies.
Qualifications
- High school diploma or equivalent required.
- Previous customer service or retail experience is preferred but not required.
- Strong verbal communication and interpersonal skills.
- Ability to work in a fast-paced, high-volume environment.
- Basic computer literacy and familiarity with point-of-sale systems.
- Reliable transportation and availability to work weekends and holidays.
- A positive attitude and a willingness to learn new skills.