Job Description
Join ExpressPay Staffing Solutions and transform your work-life balance with our revolutionary daily pay program! We're seeking motivated Entry-Level Customer Service Representatives to join our Indianapolis team immediately. Enjoy the financial flexibility of same-day pay while launching your career in a supportive environment. No experience? No problem! We provide comprehensive training to help you succeed.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Process orders and resolve service issues with empathy and efficiency
- Document interactions in CRM systems with 100% accuracy
- Collaborate with team members to deliver seamless customer experiences
- Meet daily performance metrics while maintaining quality standards
- Participate in ongoing skill development sessions
- Uphold company values in every customer interaction
Qualifications
- High school diploma or equivalent required
- Strong communication and problem-solving abilities
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and team-oriented mindset
- Ability to work flexible shifts including weekends
- Must pass background check and drug screening
- Reliable transportation to our Indianapolis facility