Job Description
Join our dynamic team and get paid daily for your hard work! Express Employment Professionals is seeking motivated Entry-Level Customer Service Representatives in Chicago, IL. Enjoy the flexibility of hourly pay with immediate compensation after each shift. Perfect for students, recent graduates, or anyone seeking a fresh start in a supportive environment.
Responsibilities
- Handle inbound customer inquiries via phone and email
- Process orders and resolve billing discrepancies
- Update customer records in CRM systems
- Collaborate with team members to ensure service excellence
- Meet daily performance metrics and quality standards
- Participate in ongoing training programs
- Maintain accurate documentation of customer interactions
Qualifications
- High school diploma or equivalent required
- 0-2 years of customer service experience
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Basic computer proficiency (MS Office, CRM systems)
- Reliable transportation to downtown Chicago location
- Positive attitude and willingness to learn
- Availability for flexible shifts including weekends