Job Description
Start your career with weekly paychecks! ExpressPay Staffing Solutions is hiring entry-level Customer Service Representatives in Charlotte, NC. No experience necessary - we provide comprehensive training and career growth opportunities. Enjoy the financial stability of weekly pay while developing valuable customer service skills in a supportive environment.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems accurately
- Collaborate with team members to ensure satisfaction
- Meet performance metrics for response times and resolution
- Process orders and account updates
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work in a fast-paced environment
- Positive attitude and customer-focused mindset
- No prior experience necessary (training provided)
- Reliable transportation to Charlotte location
- Availability for flexible shifts (some weekends)