Job Description
We are looking for enthusiastic individuals to join our growing team in Atlanta, GA. At Horizon Support Services, we offer a unique opportunity for those seeking hourly jobs with no experience required. We pride ourselves on fostering a supportive environment where you can grow your career from the ground up.
As an Entry-Level Customer Service Representative, you will be the face of our company, ensuring our clients receive top-tier support. We provide comprehensive training to ensure you have all the tools you need to succeed.
Why Join Us?
- Competitive hourly pay starting at $15.00.
- No prior experience needed – full training provided.
- Flexible scheduling options.
- Career advancement opportunities within a stable organization.
Responsibilities
- Respond to incoming customer inquiries via phone, email, and live chat in a timely and professional manner.
- Resolve customer complaints and issues with empathy and efficiency.
- Accurately document customer interactions and feedback in the CRM system.
- Collaborate with team members to ensure consistent service quality.
- Assist in the onboarding process for new team members.
- Stay updated on product knowledge and service procedures through ongoing training.
Qualifications
- High school diploma or GED is required.
- Basic computer literacy and typing skills (30+ WPM).
- Strong verbal and written communication skills.
- Reliable internet connection and a quiet home office environment.
- Ability to work flexible shifts, including weekends and holidays.
- A positive attitude and a genuine desire to help others.