Job Description
Join Premier Support Solutions and kickstart your career in customer service! We're seeking motivated entry-level professionals to deliver exceptional support experiences. Enjoy the flexibility of hourly work with reliable weekly pay, comprehensive training, and opportunities for advancement. Our modern Charlotte office fosters a collaborative environment where your growth is prioritized.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve technical and billing issues efficiently
- Document interactions in CRM systems
- Collaborate with team members for complex cases
- Meet performance metrics for response times
- Participate in ongoing training programs
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent
- Basic computer literacy and typing skills
- Strong communication abilities
- Customer-focused mindset
- Ability to work flexible shifts
- No prior experience required
- Valid work authorization