Job Description
Are you looking for a rewarding career in customer service? Horizon Support Solutions is currently seeking enthusiastic and reliable Entry Level Customer Service Representatives to join our growing team in Albuquerque, New Mexico.
We offer competitive hourly pay, comprehensive training programs, and a supportive work environment designed for career growth. Whether you are just starting your professional journey or looking for a fresh opportunity, this is the perfect place to build your future.
Why Join Us?
- Competitive hourly pay starting at $15.00.
- No prior experience required—comprehensive training provided.
- Health, dental, and vision insurance available.
- Paid time off and holiday pay.
- Opportunities for advancement within the company.
Responsibilities
- Greet and assist customers via phone, email, and in-person with professionalism and empathy.
- Answer inquiries regarding products, services, and company policies.
- Resolve customer complaints and issues efficiently to ensure high satisfaction.
- Process transactions and maintain accurate records of customer interactions.
- Collaborate with team members to achieve daily and monthly departmental goals.
- Stay updated on product knowledge to provide accurate information.
- Adhere to all company policies and safety regulations.
Qualifications
- High school diploma or equivalent (GED).
- Strong communication skills, both verbal and written.
- Ability to multitask in a fast-paced, dynamic environment.
- Basic computer proficiency and typing skills (30+ WPM).
- A friendly, outgoing, and customer-oriented attitude.
- Reliable transportation (required for on-site shifts).
- Ability to work flexible shifts, including weekends and holidays.