Job Description
Join a Winning Team in Detroit! We are currently seeking motivated entry-level candidates to join our dynamic customer service team. If you are looking for a stable career with weekly pay and opportunities for growth, this is the perfect opportunity for you.
At Metro Detroit Support Solutions, we believe in investing in our people. Whether you are just starting your career or looking for a change, we provide comprehensive training and a supportive environment to help you thrive. You do not need prior experience—just a strong work ethic and a positive attitude.
As a key member of our staff, you will be the face of our brand, ensuring our clients receive top-notch service every day.
Responsibilities
- Handle Inquiries: Respond to customer calls and emails with professionalism and efficiency.
- Resolve Issues: Troubleshoot customer problems and provide effective solutions to ensure satisfaction.
- Process Data: Accurately enter and update customer information into our CRM systems.
- Assist Customers: Guide clients through products and services to help them find exactly what they need.
- Team Collaboration: Work closely with colleagues to meet team goals and improve service standards.
- Follow Procedures: Adhere to company policies and quality assurance guidelines at all times.
Qualifications
- Education: High school diploma or GED equivalent required.
- Experience: No prior experience necessary; we train all new hires.
- Skills: Strong verbal communication skills and a friendly telephone manner.
- Computer: Basic computer literacy and typing skills are preferred.
- Availability: Ability to work flexible hours, including weekends and evenings.
- Reliability: Must be punctual and able to pass a background check.