Job Description
Are you looking for an entry-level opportunity that offers flexibility and growth? Apex Support Services is currently hiring Customer Service Associates in Dallas, TX. We pride ourselves on a modern, supportive work environment where every team member is valued.
We offer competitive hourly pay and flexible scheduling options designed to fit your lifestyle. Whether you are seeking your first job or looking for a part-time role, this is your chance to join a leading industry provider.
Responsibilities
- Assist customers via phone, email, and live chat with inquiries and product support.
- Accurately process and maintain customer data and records in our CRM system.
- Resolve complex issues by collaborating with the internal support team.
- Perform routine data entry tasks to ensure database accuracy and integrity.
- Provide feedback to management on customer trends and service improvements.
- Adhere to all company policies, procedures, and safety guidelines.
Qualifications
- High school diploma or equivalent required.
- Basic computer proficiency with Microsoft Office Suite.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Self-motivated with a willingness to learn and grow.
- Flexibility to work varying shifts, including evenings and weekends.