Job Description
Are you looking for local hourly jobs in Austin with flexible hours?
Join Texas Support Solutions, a rapidly growing company dedicated to providing top-tier service to our clients. We are currently seeking motivated, entry-level individuals to join our support team. This role is perfect for students, parents, or anyone seeking a dynamic part-time career with the potential for full-time growth.
As a Customer Service Representative, you will be the voice of our brand, ensuring our clients receive the assistance they need. We pride ourselves on a collaborative culture that values your input and offers comprehensive training to help you succeed.
Why Join Us?
• Flexible scheduling options to fit your lifestyle.
• Competitive hourly pay starting at $15.
• Paid training and career advancement opportunities.
• Supportive team environment in the heart of Austin.
What You Will Do:
We are looking for individuals who are eager to learn and grow. Your day-to-day activities will include assisting customers via phone and email, resolving inquiries, and maintaining high service standards.
Join Texas Support Solutions, a rapidly growing company dedicated to providing top-tier service to our clients. We are currently seeking motivated, entry-level individuals to join our support team. This role is perfect for students, parents, or anyone seeking a dynamic part-time career with the potential for full-time growth.
As a Customer Service Representative, you will be the voice of our brand, ensuring our clients receive the assistance they need. We pride ourselves on a collaborative culture that values your input and offers comprehensive training to help you succeed.
Why Join Us?
• Flexible scheduling options to fit your lifestyle.
• Competitive hourly pay starting at $15.
• Paid training and career advancement opportunities.
• Supportive team environment in the heart of Austin.
What You Will Do:
We are looking for individuals who are eager to learn and grow. Your day-to-day activities will include assisting customers via phone and email, resolving inquiries, and maintaining high service standards.
Responsibilities
- Handle inbound and outbound customer inquiries with a positive and professional attitude.
- Resolve product or service issues efficiently, ensuring high customer satisfaction scores.
- Update and maintain accurate customer records in our CRM database.
- Process orders, applications, and other requests accurately and promptly.
- Collaborate with the team to identify trends in customer feedback and suggest improvements.
- Adhere to all company policies and procedures regarding data privacy and security.
Qualifications
- High school diploma or GED equivalent required.
- Must be at least 18 years of age.
- Basic computer proficiency and typing skills.
- Strong verbal and written communication skills.
- Ability to work independently and manage time effectively.
- Access to a reliable computer and high-speed internet connection is mandatory.
- Must be authorized to work in the United States.