Job Description
Start Your Career with Flexible Hours in Milwaukee! Are you searching for hourly jobs that offer flexibility and growth? Apex Support Solutions is currently seeking driven, entry-level individuals to join our customer success team. We pride ourselves on providing a supportive environment where you can balance work and life without sacrificing your earning potential.
As a Customer Service Associate, you will play a vital role in connecting with clients, resolving inquiries, and ensuring their satisfaction. This role is perfect for those looking for entry level jobs in Milwaukee, WI, with opportunities to advance into leadership roles.
Responsibilities
- Provide exceptional support to customers via phone, email, and live chat.
- Process orders and manage customer accounts with high accuracy.
- Resolve complex issues by collaborating with the technical team.
- Document all customer interactions and feedback in the CRM system.
- Identify opportunities to upsell products and services to existing clients.
- Adhere to company policies and maintain a professional demeanor at all times.
Qualifications
- High school diploma or GED is required.
- Previous customer service experience is a plus, but not mandatory.
- Strong communication skills and a friendly, approachable attitude.
- Basic computer literacy and typing speed of 40+ WPM.
- Ability to work a flexible schedule, including evenings and weekends.
- Reliable internet connection (for remote/hybrid options).