Job Description
Are you looking to launch your career in the heart of North Carolina? Apex Support Solutions is seeking motivated individuals to join our dynamic team as Customer Service Representatives.
We understand that not everyone has corporate experience, which is why we offer comprehensive on-the-job training for all new hires. If you have a positive attitude, strong work ethic, and a desire to help others, we want to hear from you.
Why Join Us?
- Competitive hourly pay ranging from $18.00 to $22.00.
- Full-time schedule with opportunities for overtime.
- Health, dental, and vision insurance available after 90 days.
- Clear pathway for career advancement.
Responsibilities
- Handle Inquiries: Assist customers via phone, email, and chat with product information and order support.
- Resolve Issues: Troubleshoot customer problems and provide effective, empathetic solutions.
- Documentation: Accurately record customer interactions and feedback in our database systems.
- Process Orders: Verify customer details and process transactions efficiently.
- Team Collaboration: Work closely with team leads to meet daily performance targets.
Qualifications
- Education: High School Diploma or GED required.
- Experience: No prior experience required. We train all successful candidates.
- Skills: Basic computer literacy and typing skills (35+ WPM).
- Communication: Excellent verbal and written communication skills.
- Availability: Must be available to work full-time hours, including weekends if necessary.