Job Description
Are you looking for a dynamic career opportunity in Oklahoma City? Apex Retail Solutions is currently seeking motivated and friendly individuals to join our growing team as Entry Level Customer Service Representatives. We pride ourselves on delivering exceptional service and are looking for candidates who are eager to learn, grow, and contribute to a positive customer experience.
As an Entry Level Representative, you will be the face of our brand, interacting with customers daily to ensure satisfaction. Whether you are answering inquiries, processing transactions, or assisting with product selection, your role is vital to our success. We offer a comprehensive benefits package, including competitive hourly pay, performance bonuses, and opportunities for advancement within the company.
Why Join Us?
- Competitive hourly pay starting at $15.00
- No prior experience required – we provide full training!
- Flexible scheduling to work around your life
- Health, dental, and vision insurance for full-time employees
- Career growth pathways into management and leadership roles
Responsibilities
- Greet and welcome customers warmly, ensuring a positive first impression and maintaining a professional demeanor at all times.
- Assist customers in locating products, answering questions, and providing detailed information about services and promotions.
- Process sales transactions accurately using the point-of-sale (POS) system, handling cash, credit, and digital payments with precision.
- Operate store equipment and maintain a clean, organized, and visually appealing sales floor environment.
- Resolve customer complaints and concerns efficiently to ensure high levels of customer satisfaction and retention.
- Collaborate with team members to achieve daily sales targets and operational goals.
- Stay informed about product inventory and new arrivals to provide accurate recommendations.
Qualifications
- High school diploma or equivalent (GED) preferred.
- Excellent verbal communication skills with the ability to interact professionally with people from diverse backgrounds.
- Strong interpersonal skills with a focus on teamwork and collaboration.
- Basic math skills for accurate cash handling and transaction processing.
- Ability to stand for extended periods and lift light to moderate weights (up to 25 lbs).
- Reliable transportation and punctual attendance are mandatory.
- Eagerness to learn new skills and adapt to a fast-paced retail environment.