Job Description
Are you looking for immediate openings in a dynamic environment? Apex Tech Solutions is currently hiring driven Entry Level Customer Service Representatives to support our growing client base across Raleigh, NC, and Virginia.
We are seeking individuals with a positive attitude and a passion for helping others. Whether you are starting your career or looking for a change, we offer comprehensive training, competitive hourly pay, and a clear path for advancement. Join a team where your contributions matter and your growth is our priority.
What We Offer:
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Immediate Start: Begin making an impact from day one.
- Full Benefits Package: Health, dental, and vision insurance.
- Professional Development: Ongoing training and mentorship programs.
- Flexible Scheduling: Options for full-time and part-time roles.
Don't miss this opportunity to launch your career with a top-tier organization. Apply today!
Responsibilities
- Manage high-volume inbound and outbound customer inquiries via phone and email.
- Resolve customer issues and complaints with patience, empathy, and efficiency.
- Accurately document customer interactions and feedback in our CRM database.
- Provide product information and explain service features to new clients.
- Collaborate with the support team to identify trends and improve service quality.
- Assist with data entry and administrative tasks to ensure operational smoothness.
Qualifications
- High school diploma or GED equivalent required.
- Excellent verbal and written communication skills.
- Basic computer proficiency (Microsoft Office Suite, email, and web browsers).
- Ability to work in a fast-paced, team-oriented environment.
- Reliable transportation and a valid ID.
- No prior experience necessary; full training provided.