Job Description
Are you ready to start a career with Apex Logistics Solutions? We are currently seeking motivated Entry Level Customer Service Representatives to join our dynamic team in Chicago, Illinois. We pride ourselves on providing our employees with guaranteed weekly pay and a supportive environment where growth is encouraged.
No prior experience is required! We offer comprehensive on-the-job training to help you succeed. If you are looking for stability and a chance to advance your career in the logistics and support industry, apply today.
Responsibilities
- Handle inbound and outbound customer inquiries via phone and email with a focus on resolving issues quickly and professionally.
- Process customer orders, returns, and exchanges accurately and efficiently using our internal software systems.
- Assist in maintaining accurate customer records and data entry to ensure up-to-date client profiles.
- Collaborate with the logistics team to coordinate shipments and resolve delivery concerns.
- Identify opportunities to upsell products or services to existing clients based on their needs.
- Adhere to all company policies, safety regulations, and quality standards.
Qualifications
- High School Diploma or GED is required.
- Basic computer proficiency and typing skills (30+ WPM).
- Strong verbal and written communication skills.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Reliable transportation is required.
- Must be available to work flexible hours, including weekends if necessary.