Job Description
Start your career with immediate weekly pay opportunities in Omaha! Express Employment Professionals is hiring entry-level Customer Service Specialists for our growing team. No experience required—comprehensive training provided! Enjoy competitive hourly wages, flexible scheduling, and a supportive environment focused on your growth. This is your chance to launch a professional career with weekly paychecks and advancement opportunities.
Our Omaha location offers modern facilities, collaborative teams, and a culture that values hard work and reliability. Join us to build foundational skills in communication, problem-solving, and client relations while receiving timely compensation every week. Apply now to secure your spot in our next training cohort!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve customer issues using established protocols and problem-solving frameworks
- Document interactions accurately in CRM systems while maintaining data integrity
- Collaborate with team members to ensure seamless customer experiences
- Meet performance metrics including call handling time and satisfaction scores
- Participate in ongoing training sessions to enhance product knowledge
- Support sales initiatives by identifying upsell opportunities
Qualifications
- High school diploma or equivalent (GED accepted)
- Basic computer literacy and typing proficiency (30+ WPM)
- Strong verbal communication and active listening skills
- Ability to multitask in a fast-paced environment
- Positive attitude with customer-centric mindset
- Reliable transportation to Omaha office location
- Passing background check and drug screen required