Job Description
Join LocalHire Solutions and kickstart your career with our flexible entry-level customer service role! We're seeking motivated individuals in Oakland, CA who thrive in dynamic environments and value weekly paychecks. Perfect for students, career changers, or anyone seeking work-life balance with adjustable schedules. Enjoy comprehensive training, a supportive team culture, and opportunities for growth within our expanding network. Apply today to become part of Oakland's most trusted local employer!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Process transactions and resolve account issues using our CRM system
- Document interactions accurately in our database for quality assurance
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics for response time and customer satisfaction
- Participate in ongoing training to enhance product knowledge
- Maintain positive brand representation in all customer interactions
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and typing proficiency (30+ WPM)
- Strong verbal communication and active listening skills
- Ability to work independently and as part of a team
- Flexibility to work evenings/weekends based on business needs
- No prior experience necessary - we provide comprehensive training
- Reliable transportation to our Oakland office
- Positive attitude and commitment to exceptional service