Job Description
Join LocalHire Solutions as an Entry-Level Customer Service Specialist and kickstart your career in Charlotte's thriving job market! We're seeking motivated individuals with flexible schedules to deliver exceptional service to our diverse client base. Enjoy competitive hourly pay, comprehensive training, and opportunities for growth within our supportive team environment. Perfect for students, career changers, or anyone seeking work-life balance with adaptable hours. Apply today and become part of Charlotte's most dynamic service team!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions, orders, and service requests using our CRM system
- Maintain accurate customer records and documentation in compliance with company policies
- Collaborate with team members to resolve complex customer issues
- Participate in ongoing training to enhance product knowledge and service skills
- Support operational tasks during peak business hours as needed
Qualifications
- High school diploma or equivalent (currently enrolled students welcome)
- Basic computer proficiency with Microsoft Office Suite
- Strong verbal communication and active listening skills
- Ability to work independently and as part of a team
- Flexible availability including evenings, weekends, and holidays
- Positive attitude and problem-solving mindset
- No prior experience required – full training provided