Job Description
Join LocalHire Solutions and start your career with weekly pay! We're seeking motivated entry-level Customer Service Specialists in Raleigh, NC. No experience necessary – we provide comprehensive training to launch your professional journey. Enjoy competitive hourly pay with weekly direct deposits, flexible scheduling options, and opportunities for advancement in our dynamic team environment.
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve billing and service issues efficiently
- Document interactions accurately in our CRM system
- Collaborate with team members to ensure seamless customer experiences
- Meet daily performance metrics for call quality and resolution time
- Participate in ongoing training to enhance product knowledge
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency with Microsoft Office
- Strong verbal and written communication skills
- Ability to work in a fast-paced team environment
- Reliable transportation to our Raleigh office
- Positive attitude and customer-focused mindset
- No prior experience necessary – we train from the ground up
- Must pass background check and drug screening