Job Description
Join MetroPay Solutions and receive your paycheck weekly! We're seeking motivated entry-level Customer Service Specialists to support our growing client base in Detroit. No experience required – we provide comprehensive training and a supportive team environment. Enjoy flexible scheduling, immediate pay opportunities, and a clear path to career advancement within our nationally recognized financial services firm.
Why Apply?
• Weekly direct deposit
• Paid training program
• Performance-based bonuses
• Health benefits (after 90 days)
• Career development workshops
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Process transactions and resolve payment issues efficiently
- Document customer interactions in CRM system
- Collaborate with team to achieve departmental KPIs
- Participate in ongoing product knowledge training
- Maintain accurate customer account records
- Support cross-functional projects as assigned
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, email)
- Ability to work flexible shifts including weekends
- Customer service mindset with problem-solving aptitude
- Reliable transportation to downtown Detroit office
- No prior experience necessary – training provided