Job Description
Join our award-winning team at Nexus Solutions Group! We're seeking energetic individuals with no prior experience to launch their careers in customer service. Enjoy flexible scheduling, comprehensive paid training, and a supportive environment where your growth is our priority. Competitive hourly pay + performance bonuses! Perfect for students, career changers, or anyone seeking a fresh start in San Jose's thriving tech hub.
Responsibilities
- Deliver exceptional customer experiences via phone, email, and chat support
- Process transactions and resolve inquiries using our CRM system
- Collaborate with team members to maintain service quality standards
- Document interactions accurately in our customer database
- Participate in ongoing training to enhance product knowledge
- Contribute to team performance metrics and goals
Qualifications
- No experience required – we provide full paid training!
- High school diploma or equivalent (currently enrolled students welcome)
- Strong communication skills and positive attitude
- Basic computer proficiency (typing 25+ WPM)
- Ability to work flexible shifts including weekends
- Must be 18+ years old
- Reliable transportation to our downtown San Jose location