Job Description
Join FlexWork Solutions and kickstart your career with unmatched flexibility! We're seeking enthusiastic entry-level professionals for our customer support team in Atlanta. Enjoy weekly pay, customizable hours, and a supportive environment designed for work-life balance. No prior experience required – we provide comprehensive training to help you succeed!
As a cornerstone of our client experience team, you'll resolve inquiries, process orders, and build relationships with customers across diverse industries. This role is perfect for students, career changers, or anyone seeking a rewarding part-time opportunity with growth potential.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with empathy and efficiency
- Process orders, returns, and service requests using our CRM system
- Collaborate with team members to resolve complex issues
- Document interactions accurately in our customer database
- Meet performance metrics for resolution time and customer satisfaction
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (students welcome)
- Basic computer proficiency and typing skills (30+ WPM)
- Strong verbal communication abilities in English
- Ability to work independently with minimal supervision
- Reliable internet connection for remote/hybrid options
- Flexible schedule availability (evenings/weekends required)
- Positive attitude and problem-solving mindset