Job Description
Are you looking to kickstart your career in a dynamic environment? Apex Support Solutions is currently hiring entry-level professionals to join our growing team in Oklahoma City. We are seeking motivated individuals who are eager to learn, grow, and deliver exceptional service to our clients. This is a fantastic opportunity for those seeking stable, hourly employment with room for advancement.
As an Entry-Level Customer Service Representative, you will be the face of our company, ensuring our clients receive the support they need. We provide comprehensive training, so no prior experience is necessary. If you have a positive attitude and a strong work ethic, we want to hear from you.
Why Join Us?
- Competitive hourly pay ($16 - $22/hr)
- Health, dental, and vision insurance
- Paid training and career growth opportunities
- Modern office environment in Oklahoma City
Responsibilities
- Handle high volume of incoming customer inquiries via phone and email with professionalism.
- Assist customers in resolving product or service issues efficiently and accurately.
- Process orders, returns, and exchanges according to company policies.
- Maintain accurate and up-to-date customer records in the CRM system.
- Collaborate with team members to meet daily performance targets.
- Provide feedback to management regarding common customer issues.
- Adhere to all company policies and safety procedures.
Qualifications
- High school diploma or GED equivalent required.
- Excellent verbal and written communication skills.
- Basic computer proficiency and typing speed.
- Ability to work in a fast-paced, team-oriented environment.
- Strong problem-solving skills and attention to detail.
- Reliable transportation is preferred.
- No prior customer service experience required; we train!