Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist with flexible scheduling options! Perfect for students, career changers, or anyone seeking work-life balance. We offer competitive hourly pay, comprehensive training, and opportunities for advancement in a supportive environment.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with exceptional professionalism
- Resolve customer issues efficiently using our CRM system
- Process transactions and maintain accurate customer records
- Collaborate with team members to ensure seamless service delivery
- Adapt to flexible scheduling including evenings and weekends
- Continuously improve product knowledge and service techniques
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to thrive in a fast-paced, flexible environment
- Positive attitude and problem-solving mindset
- Reliable transportation to our downtown Milwaukee location