Job Description
Join FlexPay Solutions and take control of your finances with our revolutionary daily/weekly pay options! We're seeking dynamic Customer Service Associates in Atlanta to deliver exceptional support while enjoying unprecedented financial flexibility. Perfect for students, parents, or anyone needing adaptable work arrangements without compromising earning power.
Why Choose Us?
- Daily or weekly pay options (your choice!)
- Completely flexible scheduling
- Competitive hourly wages
- Free professional development
- Immediate start opportunities
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing issues and service disruptions efficiently
- Document interactions in CRM systems with 99% accuracy
- Cross-sell value-added services during customer interactions
- Maintain 95% customer satisfaction score through active listening
- Collaborate with team members to resolve complex escalations
- Adhere to PCI compliance standards for payment processing
Qualifications
- High school diploma or equivalent (GED)
- 6+ months customer service experience
- Exceptional verbal/written communication skills
- Proficiency with CRM software (Salesforce preferred)
- Type 40+ WPM with zero errors
- Ability to work evenings/weekends (flexible scheduling)
- Basic accounting knowledge preferred
- Reliable high-speed internet connection